We want you to love your purchase. If you don't, we've got you covered.
You can return or exchange any unworn, unwashed, and unaltered items with original tags intact within 15 days of the delivery date. No questions asked.
Go to your orders or contact support to raise a return request.
Keep the product securely packed with all original tags and invoice.
Our courier partner will pick it up from your doorstep within 24-48 hours.
Refunds are processed to the original payment source within 3-5 business days after quality check.
For prepaid orders, the refund will automatically be routed to your original payment method (Credit Card, UPI, Netbanking). For Cash on Delivery (COD) orders, you will receive a payout link on your registered phone/email to claim your refund directly to your bank account, or you can opt for Adixus Store Credit for immediate future purchases.